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So, if one or more of your ports aren't working, resetting the SMC will hopefully rectify the problem. The SMC is responsible for a few different aspects of your MacBook or MacBook Pro, but most importantly, it's in charge of how the power in your MacBook is distributed, including to the USB-C ports.
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How to reset your System Management Controller on your MacBook If they are working, that's great! If not, you can escalate the issue by resetting the SMC.
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Once your Mac is loaded up, see if your USB-C ports are functioning.

This won't cause you to lose any data or files it's just a way to reboot your Mac that's a little more useful than just restarting it.
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There are two different things you can do to troubleshoot dead USB-C ports on your MacBook. Luckily, I found a solution that seemed to remedy the problem. I was worried I was going to have to send my MacBook Air away to get fixed. I've dealt with this exact problem before, and it apparently can happen to even the best MacBook. If you're experiencing a problem where one or more USB-C ports appear to stop working like there's no power going to them and you can't connect anything, you might be feeling a bit a little frustrated. This becomes even more important if you're using a USB-C hub so you can connect other peripherals and accessories to your Mac. You don't get the added benefit of optional charging, and there's no Ethernet, but it's also only about a third of the price of our top pick.The USB-C ports on the MacBook Air and MacBook Pro are vital ports, and you need them to work for you at all times. Connected to your Laptop 3, it adds two USB-A 3.0 ports, HDMI out, and a microSD and SD card reader. Its aluminum chassis is built well, and it's small enough to slip into a pocket when not in use. If you'd rather spend considerably less and still add significant connectivity, Anker's 5-in-1 USB-C adapter is a better choice. As long as it's in your budget, this is an excellent option for adding connectivity to your Laptop 3. The host cable is braided to better withstand regular use and abuse, and it's removable, so there's no risk of it being damaged and causing the rest of the adapter to be wasted. The adapter is made from an aluminum alloy for extra durability and heat dissipation, and it includes a silicone shell that protects against bumps and drops.
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Ports include two USB-A 3.0, one USB-A 2.0, Ethernet, and HDMI for excellent connectivity, plus there are microSD and full-size SD card readers for your external storage. This is enough power to keep the battery in your Surface Laptop 3 topped up for when you need to hit the road. The 8-in-1 USB-C adapter from uni is an excellent choice, offering plenty of ports and up to 100W of power when you plug a USB-C power adapter into the mix. $14 at Amazon If we're making some suggestionsĪll of the adapter and hubs rounded up above will make a great addition to your Surface Laptop 3, but you no doubt are only looking for one or two. If you're often working with removable storage, this is a great pick. A pressure locking mechanism keeps your cards in place while reading. It has both UHS-I SD and microSD readers in a small aluminum chassis, giving you some extra options. The Surface Laptop 3 does not include a slot for SD storage, which is where this adapter excels.
